![]() ![]() You also failed to supply any system specs to them, via say inxi -bxxx for example. I can assure you as a developer this is NOT the case, when someone files an issue report, unless I can clearly determine it's totally unrelated to the version of my software they are using, on an old version, I basically close the issue and ignore it, since there's no possible way I can know what bugs I have fixed between years old software and today's. If you read your bug report to Mate/Marcos, you see that you are assuming that they either know or care what specifics of Mate are running in Mint. It's entirely possible that there have been 100 or more releases of Mate between your version and the current git version, which is the only version they can really reliably do bug tracking on. Determine the versions of all related software: Nouveau, kernel, QT, Xorg.Determine the current release of your distribution, and what version of Mate that uses.It's not acceptable to assume that the developers of in this case Mate go and dig out this information on what version of Mate happened to be released with Mint 17.3, that's basically going to lead to them ignoring your issue, which is what happened. Indicate which version your distribution is using, and the distribution version itself.Determine the current release of the software, Mate in this case.To help in this process, you have to do a few things: This puts users of such frozen pool distributions at a bit of a disadvantage when it comes to filing bug reports. This would refer to all frozen pool distributions, in particular Mint, Debian stables, Ubuntu LTR, Redhat enterprise, CentOS, and so on. So bugs that happen on old systems can't be in any real way dealt with because they could already have been fixed years ago. This is not an answer per se, but a few comments on bugs and bug reporting.įirst, you cannot report a bug on an out of date installation of the software, that's not really acceptable. ![]()
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